Gunpowder &Pearls FAQ
Welcome to the G&P headquarters for information. We've rounded up the most common questions here. If you can't find what you're looking for, don't hesitate to give us a holler at [Your Email].
ORDERING & SHIPPING
How long will it take to get my order?
We know you're excited to get your new gear! Our team processes and packs every order with care within 1-3 business days. After that, standard shipping usually takes another 3-7 business days. You'll receive a shipping confirmation email with a tracking number as soon as it's on its way.
How much does shipping cost?
We offer a flat rate of 7.95 for standard shipping on all U.S. orders.
Pro−tip: All orders over $100 get FREE standard shipping, automatically applied at checkout.
Do you ship internationally?
Right now, we're only shipping within the United States. We're hoping to take over the world soon, so stay tuned!
What if my package is lost or stolen?
Once a package is in the hands of the shipping carrier (USPS or UPS), it's out of our control. If your tracking shows "delivered" but you can't find it, please contact the carrier directly to file a claim. Gunpowder & Pearls is not responsible for lost or stolen packages.
RETURNS & EXCHANGES
What is your return policy?
We happily accept returns for Store Credit Only on eligible items within 14 days of delivery. All final sale items, jewelry, and headwear are not eligible for return. For all the nitty-gritty details, please read our full [link to your Return Policy page here].
How do I start a return?
Easy. Just shoot us an email at [Your Email] with your order number and what you'd like to send back. We'll get back to you with the next steps.
PRODUCTS & SIZING
How do your graphic tees fit?
Our graphic tees generally have a classic unisex fit, which means they run true to size but are meant to be a bit relaxed, not super fitted. Think of your favorite, perfectly worn-in concert tee. We always recommend checking the specific product description for any special sizing notes!
Are your jewelry pieces hypoallergenic?
We source our jewelry from a variety of amazing vendors. Many pieces, like our sterling silver items, are hypoallergenic. However, we recommend checking the "Details" section on each product page for specific material information, especially if you have sensitive skin.
Will an item be restocked?
Many of our pieces are part of limited, curated collections. If you see something you love, we recommend grabbing it! The best way to find out about restocks is to join our email list and follow us on social media—our "Posse" always gets the first word.